Company
"Company" shall mean W3Solutions at http://www.W3Sol.com

Customers & Subscribers
"Customers", "Subscribers", and "you" shall mean all W3Solutions customers.

Services
"Services" shall mean any and all services provided by W3Solutions. This includes our Hosting Solutions and any other new services that W3Solutions provides.

The following Terms of Service (herein named TOS) applies to all web sites/domains hosted by Services at W3Solutions.com. The term "applies" is defined as total content of each web site/domain, as well as "links" from any web site/domain, or to any web site/domain.

Uptime: W3Solutions server/network uptime has recorded to be atleast 99.5% each month. Downtime is NOT inclusive of scheduled maintenance Or downtime caused by upgradation of services.

Money Back Guarantee: Every W3Solutions web hosting account comes with a 14 day money back guarantee. The guarantee ONLY applies to web hosting. If for any reason the customer is not satisfied within the first 14 days of the customer's first billing date, a full refund will be issued to the customer according to the 'Refunds' section of this document. Refunds will NOT be issued after the 14th day of the customer's billing date as part of W3Sol's money back guarantee.

Payments and Fees: Establishment of any service is dependent upon receipt by W3Solutions of stated charges. Subsequent payments are due on the anniversary date of the month for that month's service.

Failure to Pay: W3Solutions may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges. Service will be interrupted on accounts that reach 10 days past due.

Cancellations: The customer may choose to cancel at anytime. To cancel your account, send a support ticket to the billing department. All cancellations within the first 14days of service will be issued a full refund according to the refunds section of this document. To ensure your cancellation and avoid receiving a bill on your anniversary billing date, you must submit cancellations 2 days prior to anniversary billing date. If you choose to re-sign up after cancellation, you must repay the first month's setup fee.

New Accounts: All new web hosting accounts will be setup within 24 hours of receipt of payment. If W3Solutions takes longer than 72 hours to setup an account, a full refund will be issued to the customer according to the 'Refunds' section of this document.

Bandwidth and Disk Usage: Customer agrees that bandwidth and disk usage shall not exceed the number of gigabytes or megabytes per month for the Services ordered by Customer. W3Solutions will monitor Customer's bandwidth and disk usage and the customer's account will be suspended upon exceeding bandwidth limit. If incase the customer has suscribed for overselling, not more than 250% of the originaly purchased diskspace has be oversold.

Server Email: W3Solutions takes a zero tolerance approach to the sending of spam email using W3Sol's servers or network. Customers may not use or permit others to use our network to transact in spam emails. Customers may not host, or permit hosting of, sites or information that is advertised by spam from other networks. Violations of this policy will result in termination of service without any refund.

System and Network Security: Users are prohibited from violating or attempting to violate the security of any network. Violations of system or network security may result in civil or criminal liability. W3Solutions will investigate such occurrences and cooperate with law enforcement authorities in prosecuting Customers who are involved in such violations. These violations include, without limitation:

• Accessing data not intended for Customer or logging into a server or account that Customer is not authorized to access.
• Attempting to scan, probe, or test the vulnerability of a system or network.
• Attempting to breach security or authentication measures without proper authorization.
• Attempting to interfere with service to any user, host or network, including but without limitation, via means of overloading, "flooding", "floating", "hacking", "mail bombing" or "crashing".
• Forging any TCP/IP packet header or any part of the header information in any e-mail.
• Taking any action in order to obtain services to which Customer is not entitled.

Notification of Violation:
W3Solutions is under no duty to look at each customer's or user's activities to determine if a violation of the AUP has occurred, nor do we assume any responsibility through our AUP to monitor or police any internet-related activities.

Service Cancellation, Deactivation, or Suspension:
W3Solutions reserves the right to cancel, suspend, or deactivate Customer's account when account is suspected of violation until investigation is over. W3Solutions is under no duty to notify Customer of violations.

Account Violation:
If activity on a customer's account conflicts or violates TOS or AUP, W3Solutions reserves the right to modify, suspend or terminate Customer's account and data in order to adhere to TOS and AUP.

Refunds:
ALL refunds will be made with transaction fees deducted. Transaction Fees may vary from 8 to 12 percent of the invoice value. Refunds may take from 7 to 15 days. Customer's are eligible to claim refunds only and only if w3solutions lacks services, support, there is either a downtime or server failure (see uptime gurantee).

TOS & AUP Revisions:
W3Solutions reserves the right to modify the Terms of Service and Acceptable Usage Policy at any time without prior notice to the customer. All customers must adhere to both documents. Customer is responsible for account's data and activities, including, without limitation, Customer's users actions. Failure to comply with the TOS or AUP will result in account suspension or termination.

Indemnification Policy:
W3Solutions reserves the right to refuse or terminate W3Sol's services to anyone for any reason not prohibited by law. You agree to use services provided by W3Solutions at your own risk. W3Solutions is not responsible for, and specifically disclaims all warranties, of merchantability, commercial damage, or data loss due to, but without limitation: system breach, hard drive failure, system failure, or any special, incidental, consequential or other damages.

Customer agrees that it shall defend, indemnify, save and hold W3Solutions harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against W3Solutions, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless W3Solutions against liabilities arising out of:

• any injury to person or persons caused by products or data sold or distributed by Customer's web site or in connection with W3Solutions server;
• any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
• copyright infringement;
  thoughts, words, content, or actions causing injury to person or persons;
• any defective products sold to customer from a W3Solutions server.

W3Solutions shall be the sole arbiter as to what violates this Policy.

W3Solutions is not responsible for the content of any other web sites linked to the W3Solutions servers; links are provided as Internet navigation tools only. W3Solutions disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy.

W3Solutions is not responsible for any damages your business may suffer. W3Solutions does not make implied or written warranties for any of our services.